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Now a new problem. Shop won't do 10.2 update.

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DavidBunin View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DavidBunin Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2017 at 7:55am
Like George, I did it redneck-style by using my truck as external power.  I used almost a quarter tank of gas while doing the upgrade.

Regarding the above, I believe there was also a "brick it" warning about not trying to restore user settings from earlier software versions.  To be safe, you'll want to reprogram everything by hand, which also takes time.

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George P View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote George P Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 11:15pm
I am not that young, and when I was, I was not that smart, but when I am involved in a project that will require an extensive power drain on the aircraft battery, I hook the plane up to my pickup battery and I have power as long as I have gas in the pickup, without drain on the aircraft battery.

George
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Old Bob Siegfried Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 8:40pm
A questionfor all you young folks

 My IFD has been updated with, (I think!) 10.2.0. It was done with the unit on a ground power supply. The battery on my airplane is NOT in the circuit when ground power is being used. I wonder if it might not be a good idea to just put the ground power in parrallel with the ships battery for the update. We do get a fairly large number of electrical power outages in this area. Usually only lasts a few minutes, but happens often enough to be a worry.

Would just hooking the GPU in parallel with the battery be a BAD thing to do?

Would appreciate an opinion by one of you youngsters!

Happy Skies,

Old Bob
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gsxrpilot Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 6:14pm
Any 5th grader could follow those instructions. It's not rocket science.
Paul
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LANCE View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LANCE Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 1:03pm
Here are the red-letter $1200 warnings. If your shop can't comply with these instructions they have no business installing avionics. I wouldn't want them to even attempt the update if they are that lost.

**Critical** In aircraft with multiple IFDs update only one IFD at a time. Make sure that the IFD not being upgraded is powered off at all times during the upgrade to the Revision: 01 Service Bulletin 601-00182-034 Date: 10 March 2017 Page 5 of 15 other IFD! Failure to do so will require that the IFD return to Avidyne for repair and will incur a repair charge of $1200.00.    Solution: Pull the breaker on the other Avidyne

Do not turn off power to the IFD while the update is in progress unless the on-screen prompts instruct you to do so. Aircraft battery supply may not be sufficient. Avidyne suggests that an external power supply (note a battery tender is not sufficient) be used or that the aircraft be running with the alternator supplying voltage for the duration of the update. If electrical power is lost during the update the IFD may have to return to Avidyne for repair incurring a charge of $1200.00. Solution: Hook it up to ground power - surely the avionics shop has a unit.

 **Critical** Do not remove the USB drive during this power cycle event! It will brick the unit requiring the IFD to be repaired at a charge of $1200.00. Solution: Duh! Don't pull out the USB drive

**Critical**Select only the item identified as "Load 10.2.0.0". Selecting any other file than the “Load 10.2.0.0 file may brick the IFD requiring a return to Avidyne for repair at a fee of $1200.00! Solution: Just select the Load 10.2.0.0 file

**Critical** Do not remove the USB drive during this power cycle event! It will brick the unit requiring the IFD to be repaired at a charge of $1200.00. Solution: Duh! Don't pull out the USB drive

**Critical** Select only the item identified as "Create Gold Master Cflash". Note selecting any other item may result in bricking the IFD requiring a return to Avidyne for repair and a fee of $1200.00 for the repair. Solution: Just select the Create Gold Master Cflash file



Edited by LANCE - 24 Mar 2017 at 6:38pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ddgates Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 12:53pm
Peppered throughout the SIL are red-lettered warnings which say if this mistake is made or that step is omitted, the unit will be bricked and have to go back to Avi at a $1200 service charge. That is what is spooking them.

Edited by ddgates - 24 Mar 2017 at 12:53pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pitchristian Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 12:30pm
This might be a silly question but I will have my plane at KMLB for a week. Is it possible to actually have avidyne do the 10.2 update ??
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pburger Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 12:00pm
I'm waiting to hear back from my shop about doing my upgrade.  I'm not sure of the hesitation, but they wanted to speak to Avidyne first.   Apparently they haven't done a 10.2 upgrade yet.  I hope to hear back from them today.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote AviSimpson Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 9:19am
Just sent you an email David. Very interested in knowing what shop this is.
Simpson Bennett
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dieselcam Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 5:58am
Have you called Avidyne?  If your shop is an authorized dealer I would think Avidyne would put a little pressure on them.
FYI I have the 540 440 set up in my SR22 G3T and I did the upgrade myself last Saturday.  Downloaded the bulletin, followed all the instructions with regard to downloading all the data that existed in my units. Took photos with my phone of each and every set up and maintenance screens of each unit.  Made sure my tail number was in each unit (if not the Syn and wifi will not work)  Shut off both units (VERY IMPORTANT) and then proceeded with the upload first on the 440 then the 540.  Took about 90 minutes each and they have to be done separately with the other unit OFF!!!  The only thing I had to put in after the upload was to change the GPS antenna height back to 6 ft. I then had to go in a set up all the user stuff from before like fuel tank reminders, set up the data blocks where I wanted them etc. Again this was easy and took less than 5 minutes because I just referred to my photos and set things back to how there were before the update. 
Did have an issue with the 440 where Syn and wifi did not work.  Tail number was in the unit.  Contacted Avidyne on Saturday!!!  The contact I have there gave me their cell phone number on Friday (don't abuse it I was told)  I texted the issue with the serial number of the unit and the tail number.  15 min later they emailed me a small file. I loaded it into the 440 and everything was great.
I simply cannot say enough about the great service and the help I was giving walking me through this. Hell it I was close to you, I would do yours for a beer.
As far as the equipment goes WOW is all I can say. The Syn is great for the flying I do here in mountains and foothills on the eastern slopes in Alberta Canada as well as Montana.  I have put on 10 hours since Saturday.  Doing lots of IFR training and the Syn is fantastic doing approaches.  I really like the situational awareness the Syn gives.  The "pink line" is vivid and the "pink white" lines for each future leg seems to relax me I think because the brain computes 3D so much better than 2D.
I flew a couple hours last night (more IFR training) What I have quickly come to appreciate with the Syn on the 540 is the information on the screen with regard to towers.  Lots of them in the area where I was training.  At night (and the day sometimes) they simply are not very visible with all the other lights.  The Syn "paints" a big yellow inverted V on the screen with the tower hight above.  I have the AGL data block at the top of the screen and a quick glance confirms tower clearance.



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Post Options Post Options   Thanks (0) Thanks(0)   Quote ddgates Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2017 at 12:54am
I sent them this note.

"
I dropped 6106V at XXX for a few corrections, and for a major software update.

I am shocked to hear that you are unwilling to do the update.

Let me review:

1. XXX is my avionics shop, having done ALL my work for the past 4 years.

2. XXX installed in 6106V:
- dual AVIDYNE IFD540s FMS NAV COMMS
- AVIDYNE MLB100 ADS-B RECEIVER
-AVIDYNE AXP340 ADS-B TRANSPONDER
-AVIDYNE TAS-605A ACTIVE TRAFFIC
-PSE PMA450 COMM CONTROLLER
-JPI830 EDM WITH DISPLAY, OAT, AND OIL PRESSURE ADD ONS
-ALPHA SYSTEMS EAGLE AOA INDICATOR
-COMANT BLADE ANTENNAS (2)

-NEW LAYOUT, CUT, DESIGN AND INSTALL OF NEW FLOATING PANEL

Let me remind you XXX got dealer fees on all of this as well as install charges, and other labor charges.

I have been understanding when mistakes have been made, and when a very substandard technician did very poor quality work.

I have been a loyal client, and have spoke well of XXX uin the GA community, and have referred other customers.

Previous IFD updates (10.1, 10.1.0.1, and 10.1.0.2) I have done myself with A&P signoff. It isn't hard, just follow the SIL faithfully, and all works out fine.

I understand that the risk of bricking the unit is a concern, but again shops all over the country are doing the updates without problem. I'd even be willing to follow your tech through the update SIL and participate in the bricking risk.

How do I now go to a new shop, wait through their queue, and ask "I know it's not your install, but I have nowhere else to turn, because XXX has dropped me"?

I get it if you don't want to be an Avidyne shop going forward, but I think you owe me better treatment than this.

Please reconsider and show some respect for this relationship.

David Gates MD"




Edited by ddgates - 24 Mar 2017 at 12:55am
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LANCE View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LANCE Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2017 at 11:56pm
They need to lose their Avidyne dealership. This is a easy update - just follow it step by step..
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Apiaguy Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2017 at 8:39pm
that is (excuse me) retarded... please post shop name so we can recognize weak shops.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ddgates Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2017 at 8:23pm
We had a meeting this afternoon about the Avidyne software, and the company owners decided that because of our inexperience with those units, they don't want to take the liability. So I can't do the software updates.

The above is from my avionics shop, the one that installed all of my Avidyne equipment. They are skittish about bricking the units with the $1200 charge.

No choice but to find another shop.

Damn.

Edited by ddgates - 23 Mar 2017 at 8:24pm
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