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A Message from Patrick Herguth, COO of Avidyne

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Joined: 12 Aug 2009
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  Quote Avidyne Quote  Post ReplyReply Direct Link To This Post Topic: A Message from Patrick Herguth, COO of Avidyne
    Posted: 12 Aug 2009 at 12:36pm

Over the last year we have been working hard to get better connected to our customers.  Today we generally interact with our customers on the phone for sales and service questions and at trade shows or local fly-ins.  We have also been very focused on the active, online forums where our customers congregate but up until now we have generally just monitored these sites to stay close to the thoughts and ideas of our customers.

We are now ready to participate in the online community via a blog that we will host on our Avidyne Live web site. Our goals for the blog are as follows:

To connect with a broader range of customers on a more frequent basis.

Discuss topics that are relevant to Avidyne and the general aviation industry.

Allow followers to post comments in reaction to the blog topic

The blog will not be a replacement for our customer service and sales communication channels.  And our intent is to read any comments, but we probably won’t engage directly in an online conversation that you would expect in a forum.

So we will launch this and see how it goes.  We know there is some risk to this, but we feel that the benefits of connecting with more customers will outweigh any potential risks.

I hope that you all enjoy the blog.

Best Regards,
Patrick Herguth



Edited by Avidyne - 12 Aug 2009 at 2:43pm
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  Quote Turrisi Quote  Post ReplyReply Direct Link To This Post Posted: 31 Aug 2009 at 7:42pm

Patrick:

Great idea. About to take delivery of a R9 installed plane later this week. Will have a lot to talk about after I get some experience with the new units.
Brian
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