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Wi-fi stops working in flight

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paulr View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote paulr Quote  Post ReplyReply Direct Link To This Post Topic: Wi-fi stops working in flight
    Posted: 14 Mar 2021 at 4:46pm
This weekend I went DCU-HRJ-DCU, about 6.5 TT. The wifi worked fine for the first 6 hours; I had my iPad with Foreflight paired to it. About 30min from home, FF told me "ADS-B Disconnected" and, sure enough, I didn't see the IFD SSID on either my iPad or iPhone. I was able to connect both devices to my ancient Stratus 1, so there was nothing in the local environment blocking / jamming wifi signals.

After I landed, I power cycled the avionics, tapped "Allow" when the IFD asked whether it should turn on the radios, and had the same problem.

The panel Wifi icon on the IFD is green. I didn't make any configuration changes to the unit on the ground or in flight. What's the next thing I should check?
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AviSteve View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviSteve Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2021 at 9:13am
Try connecting the IFD to the Stratus I network, then use FF to transfer a flight plan.  If that doesn't work, call tech support.
Steve Lindsley
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paulr View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote paulr Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2021 at 9:59am
Thanks, Steve-- I went ahead and emailed support yesterday with logs. Plane's supposed to go in for annual today so this would be the ideal time to troubleshoot it in case there's a hardware repair required.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PA23 Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2021 at 10:19am
Originally posted by paulr paulr wrote:

Thanks, Steve-- I went ahead and emailed support yesterday with logs. Plane's supposed to go in for annual today so this would be the ideal time to troubleshoot it in case there's a hardware repair required.


Do you have both your Stratus and IFD running at the same time in your plane?
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paulr View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote paulr Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2021 at 10:27am
Nope. The Stratus is a backup in case I need it. It will sometimes display traffic targets that I don't see on the IFD so I will occasionally switch to it in crowded airspace, but I don't leave it running. I broke it out and used it yesterday after the IFD wifi stopped and it worked fine.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 310pilot Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2021 at 8:03pm
exact same problem I am having. I also carry the stratus 1 as backup and am using quite frequently 
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paulr View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote paulr Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2021 at 9:09am
Support reviewed the logs and, basically, shrugged-- there are no errors in the logs that point to an obvious cause. I'll try again when I fly the plane up to annual and see what happens.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote paulr Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2021 at 8:45am
Partner flew the plane DCU-FYM-BGF yesterday and the wifi worked from startup to shutdown. SMH.
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paulr View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote paulr Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2021 at 1:06pm
I need to be clear here-- I got a call from support first thing Monday morning after reporting the problem Sunday, and they are taking good care of me. When I say they "shrugged", it was that puzzled-I-don't-know-WTF-is-wrong shrug, not a "you're on your own" shrug.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote B2C2 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2021 at 4:42pm
On a flight yesterday, third flight of the day using foreflight and a stratus2s I got a message on foreflight saying IFD disconnected.  I've never seen this before and wifi symbol on the IFD was green. Didn't have time to try downloading a flight plan to see if it was real. perhaps Foreflight has some newly minted bug?
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