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OK, nearly end of summer |
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AviJake 
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Joined: 26 Mar 2009 Location: Lincoln MA Status: Offline Points: 2815 |
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 Posted: 11 Feb 2016 at 7:09pm |
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It is true the TAS-A device is a new device. Will there be enough units to meet the immediate demand for upgrade? We sure hope so. We have created a hardware build out plan that satisfies what we think the demand will be. |
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Steve Jacobson
sjacobson@avidyne.com |
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Timothy Nathan
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Joined: 10 Feb 2016 Location: UK Status: Offline Points: 81 |
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Posted: 11 Feb 2016 at 7:03pm |
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I wanted that contact when your colleagues promised it. Your suggestion earlier was that the company is responsive and that it is not therefore necessary to make a noise to be heard. My experience is the opposite.
As I understand it from my Avionics shop, the current unit will be removed and it will be replaced with a new box. The question is whether, when the new software is available, there will be enough such boxes on the Avidyne shelves to meet the immediate demand for upgrade. |
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AviJake
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Posted: 11 Feb 2016 at 6:55pm |
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That's me. What else do you want to know?
Will it be EASA approved at the same time? No way to know. EASA is supposed to honor the bilateral agreements. Hasn't ever happened yet in our experience. There is always a first. It is certainly our objective to have this be the case. Are there enough 605A boxes to meet demand when the software comes out? I don't know what you mean. |
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Steve Jacobson
sjacobson@avidyne.com |
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oskrypuch
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Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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Posted: 11 Feb 2016 at 6:50pm |
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Well, I stand by the above, but we can agree to disagree. Perhaps that is why I'm not so pumped on the wait for the "A". * Orest Edited by oskrypuch - 11 Feb 2016 at 6:55pm |
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Timothy Nathan
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Posted: 11 Feb 2016 at 6:32pm |
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Sorry, I missed this. I don't agree. There are already a lot of aircraft squitting their position, the vast majority in controlled airspace do so. The squitted ADS-B position is much more accurate and reliable than the current twin aerial approach.
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Timothy Nathan
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Posted: 11 Feb 2016 at 6:27pm |
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Many of the forums are relatively private, such as PPL/IR Europe and the various aircraft owners' forums. That is where the adult and influential debate takes place. In PPL/IR the GTN750 vs IFD540 debate comes up very regularly among a large number of owners of IFR aircraft. TAS605A is a very common reason given for not recommending that people move away from Garmin.
Responsive?
I think that the promises have been that someone from some other department would contact me. Possibly Product Management or Marketing? It is they that have never called back. I agree that Tech Support are in a cleft stick. What can they say except that another date has come and gone and there is nothing to show for it?
I think the #3 is about Avidyne learning not to make promises they cannot meet. I seem to remember a similar thing on LPV approaches (or maybe GNSS in general) on the 540 in Europe? Or something like that, I forget, and I never really looked into the 540. But I do know that Avidyne have the reputation in Europe of falling years behind their estimates, and that this usually has to do with EASA certification. Actually, that raises another issue. This software that is coming out sometime this year; will it be EASA approved at that point? And are there enough 605A boxes to meet demand when the software comes out?
Edited by Timothy Nathan - 11 Feb 2016 at 6:33pm |
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Timothy Nathan
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Posted: 11 Feb 2016 at 6:12pm |
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I am unhappy. I do not like being treated as Avidyne have treated me.
I only mention the 540 because it is the only other Avidyne product that people in the European GA world generally talk about, and, as you say, my complaints are not about the TAS605 product (which I agree is very good) but with the way Avidyne has treated me. Companies do not generally ring-fence their behaviours, so I assume that a 540 customer will be dealt with as I have been; it is that that I am warning of. |
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AviJake
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Posted: 11 Feb 2016 at 6:08pm |
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Well I view that last post as far more reasonable on your part. We welcome any constructive input. Your first post was not a "debate" it was an attempt to set off a nuke.
I'm just not going to get myself all worked up over outside forums. We read virtually all of them and they are an excellent pulse on the world. Many of them even have good signal to noise ratios. In an attempt to directly address what I think you are asking or observing: 1. The TAS-A software is on a course that makes it available later this year. It's placement in the priority queue is where it is. Do we want it available yesterday? You bet. The reality is that it is going as fast as it can. 2. No call backs from Avidyne Tech Support? I take you at your word and agree that sucks and is not acceptable. We'll look into it. I know all the folks in Tech Support and they take their job very seriously. 3. I don't think there is a #3 - did I miss it? |
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Steve Jacobson
sjacobson@avidyne.com |
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oskrypuch
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Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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Posted: 11 Feb 2016 at 6:06pm |
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Timothy,
Wow, you are one unhappy fellow. I don't share any of your perspectives myself, but it is a big, wide world. I also have the 605 installed, and will get the "A" when it becomes available. It will enhance operations somewhat, but the basic traffic warning value of the unit will not change greatly. Not sure why you mention the IFD540, it really has nothing to do with the 605's. The IFD units are absolutely marvelous technology -- in my view you are doing a serious disservice to your fellow blokes characterizing it otherwise. Incidentally, Avidyne is now strongly shying away from discussing potential release dates for products, largely because of backlash for missing dates, often for reasons largely out of their control. Too bad, I enjoyed following the certification sagas along. * Orest Edited by oskrypuch - 11 Feb 2016 at 6:13pm |
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Timothy Nathan
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Posted: 11 Feb 2016 at 5:34pm |
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Feel free not to listen. Is that par for the course? You tell me.
The point remains that I and others are being very negative about Avidyne in forums that you cannot control. Here, in this forum, it is preaching to the choir - we all know what you have said and done to your 605A customers, that is why we are here. Outside in other forums, potential Avidyne customers maybe do not know how you have treated your customers, and need to be told before they commit to buy. If you are responsive, as you imply, then your response will not just be to shut me up, it will be to recognise the anger and disappointment and do something about it. But I can tell you one thing about your responsiveness - every time I call Avidyne to enquire about this I get reassured that someone from such-and-such a team will get back to me. Never. Nada. Zilch. Not one returned call, not one update call that has been promised. Look me up, I am using my real name. By all means get rid of me from here. Your trainset, your rules. But think just for a moment what the effect of that is likely to be. Would you not prefer to have this debate here than in the aviation press and forums? It is wryly amusing that the only reason that I found this forum is that someone on the PPL/IR Europe forum (yes, that's right, the forum with most of the private instrument rated pilots in Europe on it) said that the one good thing about Avidyne was that they have a forum for discussion. Shall I go back and say "well, sort of, but only if you write what Avidyne want you to write"?
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AviJake
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Posted: 11 Feb 2016 at 5:16pm |
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Feel free to exercise your freedom of speech elsewhere. Those kinds of accusations will not be tolerated here. You know nothing of the company's efficiency. If you mean untrustworthy in the sense of knowingly stating deceitful things then that is way off the mark. If you mean unresponsive in failing to listen to and address customer needs and questions then you are severely mistaken. If you mean what you wrote about saying anything to secure a sale, then again, you are far, far away from reality. Please don't hesitate to post product reviews, ask product questions, and share valuable thoughts on this forum. But false and provocative statements will not be allowed. |
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Steve Jacobson
sjacobson@avidyne.com |
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Timothy Nathan
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Posted: 11 Feb 2016 at 5:05pm |
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I was an early installer of the TAS605A on the basis of the promise; I have a certificate from September 2014.
At the time they were promising 1090 ADS-B In capability by the end of that year. The promises have moved on in 3 month tranches since then. Whenever the name Avidyne comes up on UK discussion forums - typically asking about the IFD540 to replace the GTN530 - I just warn people to steer right away from them, not to touch them with a bargepole, as we say in the UK, on the grounds that they are unreliable, inefficient, untrustworthy, unresponsive and will say anything to secure a sale. I would advocate that everyone with a 605A certificate should do the same. If we hit their 540 sales hard enough, maybe they will begin to think about the reputational damage they are doing themselves and put some resource into meeting their promises. |
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Baron jockey
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Posted: 09 Jan 2016 at 12:49pm |
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Just saw the Jan 5 post. Are we realistically looking at another half year or more? The promise date keeps getting pushed further into the future and it's approaching 2 years since my purchase of the 605 predicated on the ADS-B in feature.
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Baron jockey
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Posted: 09 Jan 2016 at 12:44pm |
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Last post on the TAS-A status indicated availability Jan. '16. We're there now -- how do things stand?
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AviJake
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Posted: 05 Jan 2016 at 4:59pm |
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Short answer = No.
Longer answer = the TAS605A hardware is done and certified. The accompanying software that takes advantage of that new hardware is not done and is several months away from being done. We prefer to hold off shipping TAS6XXA upgrade units until the software is done to save time and expense for all involved. |
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Steve Jacobson
sjacobson@avidyne.com |
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Awful Charlie
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Posted: 05 Jan 2016 at 4:39pm |
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Are we still on target for the 605 -> 605A this quarter? My 540 and 440 are still on the shelf waiting for install, pending this and the transponder issues
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ddgates
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Posted: 27 Jul 2015 at 9:12pm |
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OK, I get it.
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David Gates
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AviJake
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Posted: 27 Jul 2015 at 9:09pm |
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Not necessarily but TAS-A upgrade hardware availability will be about January of 2016.
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Steve Jacobson
sjacobson@avidyne.com |
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ddgates
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Posted: 27 Jul 2015 at 8:58pm |
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I would call that winter, not fall. Really? Does that mean what you ship as new purchases shipping say in August will have to be redone? Seems like a long lag.
Edited by ddgates - 27 Jul 2015 at 8:58pm |
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David Gates
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AviJake
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Posted: 27 Jul 2015 at 8:31pm |
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Reference TAS-A, the hardware was recently just approved/certified by the FAA.
Unit availability should start around January 2016. |
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Steve Jacobson
sjacobson@avidyne.com |
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n7ifr
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Posted: 27 Jul 2015 at 7:34pm |
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David,
Last time I asked this question on the "A" upgrade, I heard early "Fall", 2015. Apparently there is both a hardware & software upgrade when it rolls out. Tom Wolf
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ddgates
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Posted: 25 Jul 2015 at 4:46pm |
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Anything new to report on the TAS-XXX-A upgrade/box swap?
My plane goes back into the shop for other avionics stuff and if there's any chance of completing this soon it would be terrific. Summer's almost over.
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David Gates
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Timothy Nathan wrote: